Do our readers realize the importance/value of using a travel agent?
Besides the fact that they may be able to save money in the long run?

The last American Airline fiasco points that out.

The people who had used travel agents for their tickets were immediately assisted.
One call to the agent and the options opened up.
Those that did not may have lost out in money and time trying to salvage their flights.

Last year I found myself at LAX with no one to turn to. I had bought my ticket to Lima online via AMEX with LAN Peru. I had also bought by flight to LAX with United - independent of the Lima leg.

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